The Partners


CODACONS (Italy)  – project coordinator – is an Italian non-governmental organization having as objective the protection and promotion of consumers and citizens’ rights, trainings for legal specialists (lawyers, prosecutors, judges), assistance services. Over the years the organization has been constantly involved in projects funded by EU programs. CODACONS has a good cooperation at national level with institutions such as Italian Data Protection Authority, bars associations/union of bars, general prosecutor’s office, courts, universities, national institutes for training of lawyers, prosecutors and judges, other NGOs.

Several campaigns have been undertaken by CODACONS, in defense of the rights of the individual as a consumer, concerning the fight against fraud in contract signatures and involving the various mass actions for the transparency and control of the ‘dark’ market for drugs.

CODACONS main services are:

  • Information: The Association provides information, also on the phone, on issues related to consumer and environmental character.
  • Orientation: Support for the consumer an informed choice with respect to goods and services on the market.
  • Advice: Front offices offering after enrolment, advice on legal issues envisaged by the individual citizen.

Service as a trade association: CODACONS promotes legal actions to defend collective interests.

CECU - Confederación de Consumidores y Usuarios (Spain)

CECU – Confederación de Consumidores y Usuarios (Spain) is an independent, pluralistic and democratic non profit association that was founded in 1983, with presence in 10 Autonomous Communities around the country.

The Confederation aims to promote and protect consumer fundamental rights, guarantee their proper representation and collective action, represent their interests before the public Administration and contribute to a culture of responsible consumption.

CECU focuses on consumer information and training, developing awareness-raising and educational campaigns, as well as collaborating on institutional campaigns at a national and European level. Furthermore, promotes coordination and exchange between civil society, public administration and the private sector.

The Confederation represents consumers at national and international organisations, as a member of the Spanish National Consumer Council (CCU), European Bureau of Consumers (BEUC) and Consumers International (CI).

BNAAC - Bulgarian National Association Active Consumers (Bulgaria)

BNAAC – Bulgarian National Association Active Consumers (Bulgaria) is an independent non-governmental organization for the protection of consumer interests. It was founded in 1998.

The main aims of the organization are to protect consumers’ rights and interests by:

  • Providing information that supports consumers’ choices in the market;
  • Giving assistance to consumers – consultation and legal assistance;
  • Lobbying for the improvement of the legislation, and representing consumers’ interests.

BNAAC’s main topics includes general consumer rights, financial services, consumer contracts and access to justice, food safety and marketing, product safety, sustainable consumption, energy efficiency, and the internet (SPAM, security, children safety, personal data protection).

The activities which the organization performs include providing information to consumers (weekly newsletter, informative brochures and books, website) and through general media (press conferences, press releases, interviews, articles etc); Comparative testing and research of consumer products; consumer advice centers and workshops; campaigning; lobbying and advocacy, participation in various consultative committees, out-of-court settlement of consumer disputes; providing consumer education for consumers and SMEs.

BNAAC is a full member of international consumer networks, including:

  • Consumers International
  • BEUC – The European Consumer Organization
  • ANEC – the European consumer voice in standardization
  • TACD – Trans Atlantic Consumer Dialogue
  • ICRT – International Consumer Research and Testing

BNAAC has over two decades of experience in providing advice for experts and stakeholders in the field of consumer protection, sustainable development and sustainable energy. It has also built experience in

implementation of comparative researches and tests of products and services.

The association has been active in campaigning and informing consumers on wide variety of topics through publications in the mass media and own media channels.

ISES – Istituto Europeo per lo Sviluppo Socio Economico (Italy) was founded in 2008 as non-profit organization to spread European culture in Italy and to get closer public agencies, businesses and the third sector to the EU institutions through the development of funded projects following their whole bureaucratic, administrative and managerial path in accordance with the rules laid down by the European Commission. In particular, ISES cooperates since 2009 with different associations for sports promotion to implement projects at regional and national level.

ISES has long experience in managing EU projects and managing communication and dissemination activities. It has been the responsible for the communication in all its projects developing the project communication strategy, tools and materials.